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Terms of Service

Last updated: 24 May 2026

These Terms of Service are the contract between you and Heatsheet sp. z o.o. (the company that runs Heatsheet) governing your use of heatsheet.co and any related services. Please read them — they include limits on our liability and explain how cancellation works.

1. Agreement

By creating an account or otherwise using Heatsheet you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the service.

These Terms form a contract between you and Heatsheet sp. z o.o., registered office Kuźnicza 11-13, 50-138 Wrocław, Polska.

2. The service

Heatsheet is a web-based geopolitical situational-awareness platform. It aggregates publicly available news, conflict data, maritime activity, and related information to help you follow what is happening in the world. Features include the interactive heatmap, country and alliance views, local-news drill-downs, and an email briefing.

We continuously improve the service. Features may be added, changed, or removed; we will make reasonable efforts to give notice of material changes.

3. Accounts

Some features require an account. You agree to provide accurate information when signing up, to keep your login credentials confidential, and to be responsible for all activity under your account.

You must be at least 16 years old to create an account. If you are using Heatsheet on behalf of an organisation, you confirm you have authority to bind that organisation to these Terms.

You can delete your account at any time from the account settings page. Deletion is covered in our Privacy Policy.

4. Plans, pricing & trial

Heatsheet currently offers two plans:

  • Free — limited access to the live globe preview and high-level information. No card required.
  • Plus — full access to the heatmap, local news, and the email briefing. £3.99 per month, billed monthly via Stripe, with a 7-day free trial for new subscribers. Your card is authorised at sign-up but not charged until the trial ends.

Prices are inclusive of any applicable VAT. We may change prices in the future; existing subscribers will be given at least 30 days' notice by email before any price change takes effect, and may cancel before the new price applies.

5. Billing & cancellation

Subscriptions renew automatically each month until cancelled. You can cancel at any time from the account settings page (or by emailing us). Cancellation stops future billing; you keep access to Plus features until the end of the current billing period.

We use Stripe for payment processing. By subscribing you also agree to Stripe's terms. Card details are stored by Stripe directly, not by us.

Failed payments — if a renewal payment fails, Stripe will retry for up to one week. If recovery fails your subscription will be downgraded to Free; you can re-subscribe at any time without losing your data.

Refunds — outside of mandatory consumer-protection rules (see Section 6), monthly subscription fees are non-refundable for the period already started. If you cancel mid-month you will not be charged again but the current month is not pro-rated.

6. Right of withdrawal (consumers)

If you are a consumer in the European Union, you have a statutory right under the EU Consumer Rights Directive (transposed into Polish law) to withdraw from a distance contract within 14 days without giving a reason.

Important: when you start a paid subscription you may be asked to expressly consent to immediate access to the digital service and to acknowledge that you will lose your right of withdrawal once the service begins (Article 16(m) of the Directive). The 7-day free trial does not count for this purpose; the contract begins when the first paid period starts.

To exercise the right of withdrawal where it applies, email privacy@heatsheet.co within 14 days of subscribing. We will refund any payment within 14 days of receiving the notice.

7. Acceptable use

You agree not to:

  • Scrape, crawl, or otherwise extract data from Heatsheet in bulk, or use automated means to access the service beyond a normal browsing pattern.
  • Reverse engineer, decompile, or attempt to discover the source code of any non-open-source portion of the service.
  • Resell, sublicense, or otherwise commercially redistribute access to Heatsheet or the data it surfaces.
  • Share your account credentials with another person, or let multiple people use a single account.
  • Interfere with or disrupt the integrity, performance, or availability of the service (including by submitting malware, attempting to bypass rate limits, or probing for vulnerabilities outside a responsible-disclosure process).
  • Use Heatsheet to break any law, infringe anyone's rights, or facilitate harm to others.

We may suspend or terminate accounts that breach these rules. Where the breach is serious we may do so without prior notice; otherwise we will try to give you a chance to remedy the issue first.

8. Content & sources

The heatmap, briefing, and local-news features rely on data and articles from many third-party sources, including but not limited to news outlets, government datasets, AISStream, and open conflict-event databases. Each source remains the property of its publisher, and we do not assert ownership over their content.

Editorial summaries displayed in the newsletter and local-news views are generated using the Google Gemini API from these public sources. Summaries are produced automatically and may contain inaccuracies — always check the linked original source before relying on them.

9. Intellectual property

The Heatsheet name, logo, interface, software, design tokens, and the way we present and combine third-party data are owned by Heatsheet sp. z o.o. or licensed to us. Subject to these Terms, we grant you a personal, non-transferable, non-exclusive licence to access the service for your own non-commercial use.

Nothing in these Terms transfers any intellectual property right to you. You may not copy or reproduce substantial portions of the site without our written permission.

10. No professional advice

Heatsheet is provided for general informational and situational-awareness purposes only. It is not financial, legal, military, medical, political, or any other kind of professional advice. Do not make trading, travel, safety-of-life, or operational decisions based on Heatsheet alone — always verify with primary sources and qualified professionals.

We make reasonable efforts to surface accurate and timely information, but we cannot guarantee that the data is complete, current, or error-free.

11. Liability

To the maximum extent permitted by Polish law, our total aggregate liability arising out of or in connection with the service in any 12-month period is limited to the greater of (a) the amount you paid us in that period and (b) one hundred Polish złoty (PLN 100).

We are not liable for indirect or consequential losses, loss of profit, loss of business opportunity, or loss of data. None of this excludes or limits liability that cannot be excluded or limited under applicable law — including liability for death or personal injury caused by negligence, fraud, or intentional misconduct, and any statutory consumer rights you have that cannot be waived.

12. Termination

You may stop using Heatsheet and delete your account at any time. We may suspend or terminate your access if you materially breach these Terms (see Section 7), if we are required to do so by law, or if continuing to provide the service to you would expose us to legal or security risk.

On termination, your right to access paid features ends immediately, but the parts of these Terms that by their nature should survive (e.g. intellectual property, liability, governing law) continue to apply.

13. Changes to these terms

We may update these Terms from time to time. The "Last updated" date at the top of this page shows when they were last revised. For material changes we will give at least 30 days' notice by email or in-app notice; continued use after the notice period means you accept the new Terms.

14. Governing law & jurisdiction

These Terms are governed by the laws of the Republic of Poland. Disputes arising in connection with them will be subject to the exclusive jurisdiction of the common courts of Poland competent for the registered seat of Heatsheet sp. z o.o.

If you are a consumer in the EU, mandatory consumer-protection rules of your country of residence may also apply, and nothing in this Section overrides your statutory rights.

The European Commission operates an online dispute-resolution platform available at ec.europa.eu/consumers/odr. We are not currently committed to using an alternative dispute-resolution scheme.

15. Contact

Questions about these Terms? Email privacy@heatsheet.co or write to us at Heatsheet sp. z o.o., Kuźnicza 11-13, 50-138 Wrocław, Polska.